Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use this website, a collaborative project by the Department for Promotion of Industry and Internal Trade (DPIIT) and the Indian Institute of Management Bangalore (IIMB).

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a calculation or attempt to make a calculation through the Site, we collect certain information from you, including your name, company name, email address, and phone number, as well as details about the shipment (origin, destination, weight, dimensions, etc.). We refer to this information as “Calculation Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Calculation Information.

How Do We Use Your Personal Information?

We use the Calculation Information that we collect generally to fulfill any calculations placed through the Site. Additionally, we use this Calculation Information to:

• Communicate with you;
• Screen our calculations for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
• For research purposes conducted by DPIIT and IIMB.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your anonymized and aggregated data may be used for research and policy-making purposes by DPIIT and IIMB.

Data Retention

When you place a calculation through the Site, we will maintain your Calculation Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

[email protected]